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Broker Services


What We Do For Our Brokers

The Redmond Broker Services Team is committed to the success of our brokers' businesses. We help with areas such as marketing, social media, listing prep and transaction processing. With our Windermere resources and training, there's always a tool and process available to us to assist our brokers.

With six offices and our branch support, we have a strong network of committed employees.

We Would Not Be Here Without Our Brokers!

7 Stars

Branch Manager

Webster, Susan 2023

Susan Webster
Broker, CRS, SRES


Leaving the familiar, heading toward the unknown, often presents mixed emotions. I have lived in 6 states (north, south, east, & west), traveled 5 continents, and have personally moved across the street and across the country. Quite likely, there are questions you have not yet thought to ask. I have been helping people for over 25 years with both the questions and the answers. I welcome the opportunity to share in the beginning of your new adventure. Let's get started!

Professional Focus

My real estate career has been focused on assisting individuals, families, professionals, and executives transferring from one location to another as smoothly and timely as possible.  I help during the tough times as well, such as divorce or passing of a loved one.  Working with both buyers and sellers, I gain a solid understanding of where you are and explain the process involved to get you where you need to be. It isn't just about the house. It is family, personal and professional relationships, and all that we embrace as "home".

Business Philosophy

I believe listening and honest communication is the formula for success. Recognizing time is a very valuable commodity, especially for clients on the move, I make a conscious effort to use time to your best advantage. I have found that a process of identifying expectations, advising as to the current market and local customs and setting realistic goals has proven to lead to the most pleasant transitions.

Education & Training

Managing Broker- 25+ years as a licensed broker, including over 15 years management responsibilities, currently Branch Manager of our Redmond office.
Certified Relocation Specialist
Certified Residential Specialist (CRS)
Seniors Residential Specialist (SRES)
State Certified Real Estate Instructor

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Jennifer Archer

Administrative Manager

Kathryn Onouye



Alexis Hall

Weekend Staff

In Office Support
  • Technical support
  • Printer set-up and support
  • Office supplies
  • Postage needs
  • Mailbox service
  • Will-call & lock box options for pick up when broker not in the office
  • License notifications
  • Conference rooms
  • Welcome trays for guests
  • NWMLS forms stock
  • Phone transferring
Listings & Transactions